How long does shipping take?

The estimated shipping time is within 7 to 10 business days.

How much does shipping cost?

Shipping will be calculated at checkout.

How can I track my order?

When we ship your products, you will receive an email notification indicating the order number and the tracking number.

With the tracking number you can see the shipment status and the estimated delivery date directly on the carrier's website.

Can I cancel an order?

Once an order is placed, we cannot make any modifications, or cancel it. We cannot stop an order if it is already being fulfilled. Please review your order in detail before placing it.

How can I modify the shipping address?

If your purchase has been confirmed, we can't modify the order. We suggest you contact our customer service representatives as soon as possible so we can best help you out.

Attention: If your order has shipped, it will not be possible to change your address. Contact us to help you.

contact@daisysluckymagic.com

What can I do if I am not at home when the order arrives?

If at the moment of delivery, you are not at your address, the carrier may leave it with any person of legal age who is at the registered address. If there is no one to receive the order, a new delivery attempt will be made the next business day. The carrier will make up to 2 delivery attempts before being returned to our offices. In this case, we recommend you contact the carrier to agree on a new delivery date.

What can I do if my package has not been delivered or takes longer than usual?

In different delivery companies, the shipment status may take 1 to 3 calendar days to be updated on their website.

We suggest you check the status of your order during that time. If over 3 days have gone by, and you still cannot track your order, contact us by the following means:

contact@daisysluckymagic.com